ChambaNOW Website and Mobile App Privacy Policy

Effective Date: July 16, 2026

Last Updated: July 16, 2026

ChambaNOW respects your privacy. This Privacy Policy explains how ChambaNOW ("ChambaNOW," "we," "us," or "our") collects, accesses, uses, stores, shares, and protects information when you access or use:

The ChambaNOW website at ChambaNOW.com;
The ChambaNOW mobile application;
Worker and hirer accounts;
Company-branded job pages;
Messaging, translation, job-posting, worker-search, notification, and location-based features; and
Any related websites, applications, communications, features, and services.

These services are collectively referred to in this Privacy Policy as the "Platform."

ChambaNOW operates an online marketplace that helps workers connect with contractors, homeowners, businesses, property managers, and other people or organizations seeking labor services.

By accessing or using the Platform, you acknowledge the information practices described in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly, information generated through your use of the Platform, information accessed through your device with your permission, and information received from service providers and other sources.

A. Account and Contact Information

When you create an account, contact us, or use the Platform, we may collect information such as:

Name;
Email address;
Telephone number;
Password or account login credentials;
Preferred language;
City, state, ZIP code, or service area;
Profile photograph;
Account type, such as worker or hirer;
Business or company name;
Account preferences;
Communications you send to ChambaNOW; and
Information submitted through customer-support or privacy-request forms.

Passwords may be stored in encrypted or hashed form by ChambaNOW or an authentication service provider. We do not intend to store passwords in readable form.

B. Worker Profile Information

Workers may choose to provide information that helps hirers understand their skills, experience, location, and availability, including:

Work skills, experience, and qualifications;
Services offered;
Hourly rates or preferred compensation;
Work availability;
General work location or service radius;
Transportation information;
Languages spoken;
Profile description;
Photographs or examples of past work;
Licenses, certifications, or other professional information;
Job applications and work history;
Ratings and reviews;
Availability status, including whether the worker is available now; and
Other Platform activity.

Worker profile information may be displayed to hirers and other Platform users.

Workers should not place sensitive personal information—such as Social Security numbers, complete financial-account numbers, immigration documents, account passwords, or precise home addresses—in public profile fields.

C. Hirer, Company, and Job Information

When a hirer creates an account, creates a company page, searches for workers, or posts a job, we may collect:

Name or business name;
Contact information;
Business description and logo;
Company website or social-media information;
Job location;
Job title and description;
Skills or services requested;
Proposed pay, hourly rate, or budget;
Requested work date and time;
Photographs or documents related to the job;
Communications with workers;
Hiring and job-posting activity;
Worker searches and profile interactions;
Ratings, reviews, complaints, or reports regarding workers; and
Information displayed on a company-branded jobs page.

Some company and job information may be visible to workers, visitors, search engines, or the public.

Hirers should avoid including unnecessary personal, confidential, or sensitive information in publicly visible job postings or company pages.

D. Location Information

ChambaNOW may collect and process location information to help workers and hirers find opportunities near one another.

Depending on your settings, device, permissions, and how you use the Platform, location information may include:

City, state, ZIP code, or general service area;
An address entered for a job;
An address or location selected on a map;
Approximate location derived from an Internet Protocol address;
Approximate device location;
Precise device location, when you grant permission;
Latitude and longitude coordinates;
Distance between a worker and a job or hirer; and
Location information associated with photographs or uploaded content, where available.

We may use location information to:

Display nearby workers or jobs;
Calculate approximate distances;
Sort or filter search results;
Identify the city or service area associated with an account;
Provide maps or directions;
Verify job locations;
Prevent fraud or misuse;
Improve location-based features; and
Support user safety and Platform operations.

The mobile app may request location permission only when a feature requiring location is used. Depending on the app version and enabled features, location may be accessed while the app is open or actively in use.

Unless we provide a separate disclosure and obtain any consent required by applicable law and Google Play policy, ChambaNOW does not intend to continuously track users' precise location while the app is closed or not being actively used.

You can control location access through your browser, operating system, or mobile-device settings. You may choose approximate rather than precise location where your device provides that option. Disabling location access may limit nearby-worker, nearby-job, distance, map, or other location-based features.

We encourage users to share only the location information reasonably necessary to arrange a job. A worker's precise home address should not be displayed publicly.

E. Messages and Translation Information

The Platform may allow workers and hirers to communicate directly. We may collect and process:

Messages exchanged through the Platform;
Message attachments;
Images, files, or job details included in messages;
Sender and recipient information;
Message timestamps;
Delivery, notification, and read-status information;
Language selections;
Translated and untranslated message content; and
Reports of abusive, fraudulent, discriminatory, threatening, or inappropriate messages.

ChambaNOW may use automated tools or third-party technology providers to translate communications between English, Spanish, and other supported languages. Message content must be transmitted to and processed by ChambaNOW or its translation service providers to provide this feature.

Automated translations may contain errors. Users should independently confirm important details such as:

Compensation;
Job duties;
Job location;
Safety requirements;
Start time and schedule;
Transportation;
Required tools or equipment;
Licensing requirements; and
Employment or independent-contractor terms.

Messages may be retained as reasonably necessary to operate the messaging feature, investigate complaints, prevent fraud or abuse, provide customer support, enforce our policies, and comply with legal obligations.

F. Photographs, Camera, Files, and Media

The Platform may allow users to upload profile photographs, business logos, examples of past work, job-site photographs, message attachments, or other images and documents.

Depending on your device and the features you use, the mobile app may request permission to:

Use your device camera to take a photograph;
Select photographs or videos from your device;
Access selected files or documents; or
Upload media that you choose to provide.

ChambaNOW will use camera, photo, media, or file access to provide the feature you selected, such as adding a profile photograph, uploading a job image, attaching an image to a message, or verifying information.

Where supported by the operating system, the app may use a system photo picker that allows you to select specific photographs without granting access to your entire photo library.

ChambaNOW does not intend to access photographs, videos, or files that you have not selected or otherwise authorized the app to access.

Uploaded media may contain metadata, including date, time, device, or location information. Users should remove metadata or avoid uploading media containing sensitive information when they do not want that information processed or shared.

You may deny or later revoke camera, photo, media, or file permissions through your device settings. Certain upload features may not function without the required access.

G. Notifications and Mobile-App Information

If you use the mobile app, we may collect or process information necessary to provide push notifications and operate the app, including:

Push-notification tokens;
App installation identifiers;
App version;
Device manufacturer and model;
Operating-system type and version;
Device language and regional settings;
Notification preferences;
Whether a notification was delivered, opened, or interacted with;
Mobile network or Internet-connection information;
App-session information;
Crash reports;
Diagnostic information; and
Performance data.

We may send notifications relating to:

New job opportunities;
Worker availability;
Job applications;
New messages;
Hiring activity;
Account verification;
Account security;
Transactions or subscriptions;
Customer-support responses;
Policy or service changes; and
Promotional information where permitted.

On supported Android devices, the app may request permission before sending notifications.

You can manage notification permissions through the app or your device settings. Disabling notifications may prevent you from receiving timely job, application, worker, or message alerts.

H. Payment, Subscription, and Transaction Information

If payments, subscriptions, or purchases are offered or processed through the Platform, payment information may be collected and processed by a third-party payment provider, app-store provider, or billing service.

ChambaNOW may receive limited payment or transaction information, such as:

Payment or subscription status;
Transaction amount;
Transaction date;
Subscription plan;
Renewal or expiration date;
Payment method type;
Billing name or billing address;
Refund, cancellation, or dispute information;
App-store purchase information; and
A payment-provider or app-store transaction identifier.

ChambaNOW generally does not directly store complete credit- or debit-card numbers when payments are handled by an outside payment processor or app store.

Purchases made through Google Play may also be processed under Google's applicable payment terms and privacy practices.

Workers and hirers may make payment arrangements independently. ChambaNOW is not responsible for financial information exchanged or payments made outside the Platform.

I. Device, Usage, and Technical Information

When you use the Platform, we and our service providers may automatically collect:

Internet Protocol address;
Browser type;
Device type;
Operating system;
App version;
Device or app identifiers;
Language and regional settings;
Referring and exit pages;
Pages, screens, and features viewed;
Search activity;
Job and profile interactions;
Buttons, links, or notifications selected;
Dates and times of access;
Session duration;
Approximate geographic area;
Crash reports;
Diagnostic and error logs;
Performance information;
Network or connection information;
Cookie information;
Local-storage information; and
Software-development-kit information.

We may use this information to operate the Platform, maintain security, understand feature usage, diagnose technical problems, prevent fraud, measure performance, and improve the user experience.

J. Cookies, Local Storage, and Mobile SDKs

The website may use cookies, pixels, browser storage, and similar technologies.

The mobile app may use software development kits, application programming interfaces, local device storage, and similar mobile technologies.

These technologies may be provided by ChambaNOW or third parties that assist with services such as:

Account authentication;
Cloud hosting;
Database services;
Push notifications;
Analytics;
Crash reporting;
Mapping and location services;
Translation;
Payment processing;
Customer support;
Security;
Fraud prevention; and
App performance.

Third-party software development kits may collect or receive certain device, technical, usage, location, or account information depending on how they are configured.

ChambaNOW is responsible for accurately disclosing data collected or shared through third-party libraries and SDKs in the Google Play Data Safety section where required.

K. Safety, Verification, and Fraud-Prevention Information

We may collect information reasonably necessary to:

Verify accounts or contact information;
Confirm ownership of a telephone number or email address;
Detect duplicate, automated, or fraudulent accounts;
Investigate reports, complaints, or disputes;
Prevent scams, harassment, discrimination, threats, or misuse;
Protect workers, hirers, visitors, and the Platform;
Enforce our Terms of Service and community standards; and
Comply with legal obligations.

If identity, license, certification, eligibility, or background-verification services are introduced, additional notices and consent may be provided before the information is collected.

2. Mobile-App Permissions

Depending on the features available in the version of the ChambaNOW app that you use, the app may request access to certain device features.

Permissions may include:

Location — Used to display nearby workers or jobs, calculate approximate distance, improve location-based results, or help users enter a job location.
Camera — Used when you choose to take a profile photograph, job photograph, business image, work example, or message attachment.
Photos, Videos, Media, Files, or Documents — Used when you choose to upload selected content to your profile, job posting, company page, or message.
Notifications — Used to alert you about messages, applications, job opportunities, worker activity, account issues, transactions, or Platform updates.
Internet and Network Access — Used to connect the app to ChambaNOW's servers and provide online features.

The specific permissions requested may vary based on your device, operating-system version, app version, and features used.

We will request permissions in connection with features that require them. You may decline or revoke optional permissions through your device settings. Some features may not work correctly if the related permission is denied.

ChambaNOW does not intend to access your contacts, call logs, text-message history, microphone, calendar, health information, or other unrelated sensitive device information unless a future feature clearly requires that access, the Privacy Policy is updated, and any required disclosure or consent is provided.

3. How We Use Information

We may use information to:

Create, authenticate, and maintain user accounts;
Display worker profiles;
Display company-branded job pages;
Display job opportunities;
Match workers with nearby hirers;
Show availability, skills, rates, distance, and service areas;
Allow workers to apply for jobs;
Allow hirers to browse or contact workers;
Enable communications between users;
Translate communications;
Provide maps and location-based features;
Upload and display user-selected photographs or files;
Send push notifications, emails, or text messages;
Process payments, purchases, and subscriptions;
Provide account, job, security, and service notifications;
Provide customer support;
Verify information and protect account security;
Prevent fraud, scams, abuse, harassment, and unlawful activity;
Investigate complaints and resolve disputes;
Enforce our Terms of Service and other policies;
Personalize and improve the Platform;
Analyze Platform performance and usage;
Diagnose crashes, errors, and technical problems;
Develop and test new features;
Send marketing communications where permitted;
Comply with legal, tax, accounting, and regulatory obligations; and
Protect the rights, safety, and property of ChambaNOW, our users, and others.

We may combine information collected through different parts of the Platform when reasonably necessary for these purposes.

4. Public and User-Visible Information

ChambaNOW is designed to connect workers and hirers. Certain information may therefore be visible to other users or the public.

Public or user-visible information may include:

Profile name;
Profile photograph;
Business name and logo;
Company description;
Company-branded job page;
Skills and services;
General location or service area;
Availability;
Rates;
Languages spoken;
Profile description;
Ratings and reviews;
Job titles and descriptions;
Proposed compensation;
General job location;
Photos included in profiles, company pages, or job postings; and
Other information that a user chooses to publish.

Publicly visible pages may be indexed by search engines and may remain visible in search results, archives, screenshots, or cached pages for a period of time after information is changed or removed.

Do not post sensitive information in profiles, reviews, messages, company pages, or job listings unless it is necessary and you are comfortable sharing it with the intended recipient or public audience.

5. How We Share Information

We may share information in the following circumstances.

A. Between Workers and Hirers

We share information as necessary to help users evaluate, contact, and arrange work with one another.

For example, a hirer may see a worker's profile, skills, general location, rates, languages, and availability. A worker may see information about a hirer, company, and job being offered.

Once users connect, they may independently exchange additional information. Information shared directly with another user is subject to that user's actions and privacy practices.

B. Publicly Through the Platform

Information that you submit to a public profile, company page, job posting, review, or other publicly visible area may be available to visitors, users, search engines, or third-party services.

C. Service Providers and SDK Providers

We may share information with companies that help us operate the Platform, such as providers of:

Website and mobile-app hosting;
Cloud infrastructure and data storage;
Account authentication;
Email delivery;
Text-message delivery;
Push notifications;
Mapping and location services;
Translation technology;
Payment and subscription processing;
Customer support;
Analytics;
Crash reporting and diagnostics;
Security;
Fraud detection;
Abuse prevention;
Database and software infrastructure;
App development and maintenance; and
Professional, legal, tax, or accounting services.

These providers may access information only as reasonably necessary to perform services for ChambaNOW, subject to their agreements and applicable law.

Some providers may process information in locations outside your state or country.

D. Google Play and App-Store Services

When you download, install, update, purchase through, or interact with the ChambaNOW app through Google Play or another app store, the app-store provider may collect information under its own privacy policy.

ChambaNOW may receive information from the app store, such as:

Installation or update information;
App version;
Subscription status;
Purchase verification;
Transaction identifiers;
Crash or performance reports; and
Aggregated app-listing or usage statistics.

Google and other app-store providers operate independently and may collect information directly from your device or account.

E. Legal and Safety Reasons

We may preserve, use, or disclose information when we reasonably believe it is necessary to:

Comply with applicable law, regulation, subpoena, court order, or legal process;
Respond to lawful requests from government authorities;
Investigate suspected fraud, abuse, harassment, threats, discrimination, or illegal activity;
Enforce our agreements and policies;
Protect the rights, safety, or property of ChambaNOW, our users, or others;
Address an emergency involving possible injury or danger;
Prevent or investigate security incidents; or
Establish, exercise, or defend legal claims.

F. Business Transactions

Information may be transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

If ownership or control of ChambaNOW changes, the successor may continue to use information as described in this Privacy Policy unless users receive notice of a material change.

G. With Your Direction or Consent

We may share information when you direct us to do so, use a feature that requires sharing, connect a third-party service, or otherwise provide consent.

H. Aggregated or De-identified Information

We may use and share information that has been aggregated or de-identified so that it cannot reasonably be linked to a particular person.

We will not attempt to reidentify de-identified information except as permitted by law.

6. Sale, Sharing, and Targeted Advertising

ChambaNOW does not sell personal information in exchange for money.

ChambaNOW does not knowingly sell or share the personal information of users under 18 years of age.

Some analytics, advertising, cookie, pixel, social-media, or mobile-SDK technologies may be considered a "sale," "sharing," or use for targeted advertising under certain state privacy laws, even when no money is exchanged.

Where required, ChambaNOW will provide an appropriate method to opt out, such as a "Your Privacy Choices" or "Do Not Sell or Share My Personal Information" link.

ChambaNOW will process legally recognized opt-out preference signals where required by applicable law.

The Google Play Data Safety section may use definitions of "collected" and "shared" that differ from definitions under state privacy laws. ChambaNOW's Data Safety disclosures are intended to accurately describe the practices of the app and its integrated third-party SDKs.

7. Cookies and Similar Technologies

ChambaNOW and its service providers may use cookies, pixels, browser local storage, mobile local storage, software development kits, application programming interfaces, and similar technologies to:

Keep users signed in;
Remember preferences;
Maintain account and Platform security;
Provide app functionality;
Deliver notifications;
Understand how the Platform is used;
Diagnose technical problems;
Measure traffic and performance;
Improve features;
Prevent fraud;
Attribute referrals;
Support marketing and advertising, where used; and
Measure the effectiveness of communications or campaigns.

You may be able to manage cookies through your browser settings or a cookie-preference tool provided on the Platform.

You can manage app permissions, notification access, and certain mobile identifiers through your device settings.

Blocking cookies or disabling device functions may prevent certain Platform features from functioning correctly.

8. Communications

Service Communications

We may send communications necessary to operate your account, including:

Account-verification messages;
Password-reset messages;
Security alerts;
Job or worker notifications;
Application-status notifications;
Message notifications;
Transaction or subscription information;
Policy and service updates; and
Customer-support responses.

These communications may be delivered by email, text message, in-app message, or push notification.

You may not be able to opt out of essential account, transaction, safety, and security communications while maintaining an active account.

Marketing Communications

Where permitted, we may send promotional emails, push notifications, or text messages.

You can unsubscribe from marketing emails by using the unsubscribe link in the message.

You may opt out of promotional text messages by replying STOP. Message and data rates may apply.

You may disable promotional push notifications through the app or your device settings.

Opting out of marketing does not prevent us from sending necessary transactional, safety, job, message, or account-related communications.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide the Platform;
Maintain user accounts;
Display active profiles, jobs, and company pages;
Complete transactions;
Maintain transaction and subscription records;
Resolve disputes;
Prevent fraud and abuse;
Investigate safety complaints;
Enforce agreements;
Meet legal, tax, accounting, and regulatory obligations; and
Protect ChambaNOW and its users.

Retention periods depend on:

The type of information;
Why it was collected;
Whether the information is publicly displayed;
The status of the account;
Whether a dispute, investigation, or safety report exists;
Legal and contractual requirements;
Fraud-prevention needs; and
Technical and backup considerations.

Information may remain in backups for a limited period after deletion.

We may retain aggregated, de-identified, fraud-prevention, safety, transaction, tax, or legally required records after an account is closed.

Deleting the mobile app from a device does not automatically delete the user's ChambaNOW account or information stored on ChambaNOW's servers.

10. Account Deletion and Data Deletion

Users may request deletion of their ChambaNOW account and associated personal information.

In-App Deletion

Where account creation is available in the mobile app, ChambaNOW will provide an option within the app to initiate account deletion.

The location of this option may vary by app version but may be available through an area such as:

Account Settings → Privacy or Account Management → Delete Account

Web-Based Deletion Request

Users may also request account deletion through ChambaNOW's publicly accessible account-deletion webpage:

https://www.chambanow.com/delete-account

The deletion-request page remains accessible without requiring the user to install or open the mobile app.

Users may also request deletion by emailing hello@chambanow.com.

Use the subject line: Account Deletion Request

Please include the email address or telephone number associated with the account so we can locate and verify it.

What Deletion Includes

Subject to verification and applicable legal exceptions, deleting an account may result in deletion or de-identification of:

Account and contact information;
Worker or hirer profile information;
Profile photographs;
Availability information;
Job postings;
Company-page information;
Messages and attachments;
Notification tokens;
Saved searches or preferences; and
Other information associated with the account.

Some information may not be immediately or completely deleted when retention is reasonably necessary for:

Legal, tax, accounting, or regulatory obligations;
Transaction records;
Fraud or abuse prevention;
Security;
Safety investigations;
Dispute resolution;
Enforcement of agreements;
Establishing or defending legal claims;
Protecting other users; or
Backup-system limitations.

Information visible to other users before deletion may remain in their messages, records, screenshots, or independent communications.

Public information may remain temporarily in search-engine caches or archived pages outside ChambaNOW's control.

We may ask for information reasonably necessary to verify the identity of the person requesting deletion.

11. Other Account and Privacy Choices

Depending on available Platform features, you may be able to:

Review or update account information;
Correct profile information;
Change profile visibility;
Turn worker availability on or off;
Change location permissions;
Select approximate rather than precise location;
Manage notification preferences;
Remove profile photographs or other content;
Delete job postings;
Edit or remove company-page content;
Revoke camera, photo, file, or location permissions;
Unsubscribe from marketing communications;
Close your account;
Request access to certain information;
Request correction of certain information; or
Request deletion of certain information.

Mobile-app permissions can generally be managed through your device's settings.

You may contact us at hello@chambanow.com for assistance.

We may need to retain certain information after an account is closed for legal, safety, fraud-prevention, dispute-resolution, tax, accounting, or recordkeeping purposes.

12. State Privacy Rights

Residents of certain U.S. states may have privacy rights under applicable law.

Depending on your state, how you use ChambaNOW, and whether the applicable law applies to ChambaNOW, these rights may include the right to:

Confirm whether we process your personal information;
Request access to personal information;
Request correction of inaccurate information;
Request deletion of information;
Obtain a portable copy of certain information;
Opt out of the sale of personal information;
Opt out of sharing for cross-context behavioral advertising;
Opt out of targeted advertising;
Opt out of certain profiling or automated decisions;
Limit certain uses of sensitive personal information;
Appeal a decision regarding a privacy request; and
Receive equal service without unlawful discrimination for exercising privacy rights.

Submitting a Request

To submit a privacy request, email hello@chambanow.com.

Use the subject line: Privacy Request

Please include:

Your name;
The email address or telephone number associated with your account;
Your state of residence;
The right you wish to exercise; and
Enough information for us to locate and verify your account.

We may request additional information to verify your identity and protect your account. We will use verification information only for processing the request.

Where permitted, an authorized agent may submit a request on your behalf. We may require proof of the agent's authority and may contact you directly to confirm the request.

We will respond within the time required by applicable law.

Appeals

Where state law provides a right to appeal, you may appeal a denied request by emailing hello@chambanow.com with the subject line: Privacy Request Appeal

Explain why you believe the decision should be reconsidered.

13. California Privacy Notice

This section supplements the rest of this Privacy Policy for California residents.

Depending on how you use ChambaNOW, we may collect the following categories of personal information:

Identifiers — Examples include name, email address, telephone number, account identifier, Internet Protocol address, login information, app identifiers, push-notification tokens, and device identifiers.
Customer-Record Information — Examples include contact information, payment-related information, business information, subscription information, and service history.
Characteristics Protected Under Law — This information may be voluntarily provided or reasonably inferred from language preferences or other information. ChambaNOW does not require users to disclose race, ethnicity, national origin, immigration status, religion, sexual orientation, disability, or other protected characteristics to create a basic account.
Commercial Information — Examples include jobs posted, services requested, subscriptions, transaction information, rates, referrals, and Platform activity.
Internet or Electronic-Network Activity — Examples include browsing activity, app activity, searches, clicks, account interactions, device information, notification interactions, cookie data, SDK data, and diagnostic information.
Geolocation Information — Examples include city, state, ZIP code, general service area, job location, approximate device location, or precise device location when permission is provided.
Audio, Electronic, Visual, or Similar Information — Examples include profile photographs, business logos, job photographs, work samples, message attachments, uploaded files, and customer-service communications.
Professional or Employment-Related Information — Examples include skills, experience, services, rates, qualifications, certifications, availability, job applications, and job history.
Inferences — Examples include likely job preferences, service interests, relevant search results, or suggested opportunities based on Platform activity.
Sensitive Personal Information — May include account login credentials; precise geolocation; financial information processed for transactions; message content; identification information voluntarily submitted for verification; or other information treated as sensitive under applicable law.

We collect these categories from users, devices, browsers, mobile applications, service providers, payment processors, app stores, other Platform users, and publicly available sources where appropriate.

We use and disclose this information for the business and commercial purposes described throughout this Privacy Policy.

ChambaNOW does not use sensitive personal information to infer characteristics about users.

Where required by law, California residents may request that we limit certain uses or disclosures of sensitive personal information.

California residents may have the right to know, access, correct, delete, and obtain information about ChambaNOW's collection, use, disclosure, sale, or sharing of personal information.

They may also have the right to opt out of qualifying sale or sharing and to exercise these rights without discriminatory treatment.

These rights are subject to exceptions and may not apply when ChambaNOW does not meet the applicable statutory requirements.

14. Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access controls, authentication safeguards, encrypted transmission, security monitoring, backups, and restrictions on service-provider access where appropriate.

However, no website, mobile application, database, transmission method, or electronic storage system is completely secure. We cannot guarantee absolute security.

Users are responsible for:

Maintaining the confidentiality of account credentials;
Using a strong, unique password;
Protecting their devices;
Maintaining device and operating-system security;
Avoiding transmission of unnecessary sensitive information;
Logging out of shared devices; and
Contacting ChambaNOW promptly if unauthorized account activity is suspected.

Report suspected security issues to hello@chambanow.com.

15. User Safety and Independent Transactions

ChambaNOW helps users connect but cannot control how another user handles information received during a job discussion or transaction.

Use caution before sharing:

A home address;
Identification documents;
Immigration information;
Social Security numbers;
Complete banking information;
Account passwords;
Medical information;
Precise real-time location;
Information about children or household members; or
Any information that is not necessary to arrange the job.

Users should confirm job terms, payment, identity, licensing, safety requirements, transportation arrangements, required tools, and worksite conditions before beginning work.

Use the Platform's reporting or support features to report suspected fraud, harassment, threats, discrimination, or unsafe conduct.

16. Third-Party Websites and Services

The Platform may contain links to third-party websites, maps, payment services, app stores, social networks, job boards, or other services.

The Platform may also use third-party SDKs, APIs, plug-ins, embedded content, or authentication services.

ChambaNOW does not control and is not responsible for the privacy, security, content, or practices of independent third parties.

Their privacy policies govern information they collect directly.

Before connecting to or submitting information through a third-party service, users should review that service's terms and privacy policy.

17. Children's Privacy

ChambaNOW is intended for adults who are legally able to offer, request, or arrange work.

The Platform is not directed to children under 18, and we do not knowingly allow individuals under 18 to create worker or hirer accounts.

The mobile app should not be installed or used to create an account by anyone under 18.

If we learn that we collected personal information from a child under 18 through an unauthorized account, we may suspend or delete the account and delete the information, subject to legal, fraud-prevention, and safety requirements.

A parent or guardian who believes a minor has provided personal information may contact hello@chambanow.com.

18. Employment and Independent Relationships

ChambaNOW is a marketplace that facilitates connections between users.

Unless expressly stated otherwise in a separate written agreement, ChambaNOW is not the employer, employee, staffing agency, contractor, agent, partner, or representative of users.

Workers and hirers are responsible for determining their legal relationship, payment arrangements, tax obligations, licensing requirements, insurance obligations, employment classification, and compliance with applicable labor and employment laws.

Information collected through the Platform does not create an employment relationship with ChambaNOW.

19. International Users

ChambaNOW is operated in the United States and is primarily intended for users located in the United States.

If you access the Platform from another country, your information may be processed and stored in the United States or other locations where our service providers operate.

Privacy laws in those locations may differ from the laws where you live.

By using the Platform, you acknowledge that information may be transferred to and processed in the United States, subject to applicable law.

20. Google Play Data Safety Disclosure

ChambaNOW provides information about the mobile app's data practices through the Data Safety section of its Google Play listing.

The Data Safety section is intended to describe:

Categories of data collected by the app;
Categories of data shared with third parties;
Purposes for collection and sharing;
Security practices;
Whether data collection is required or optional;
Account-deletion options; and
Practices of third-party SDKs integrated into the app.

The Data Safety section and this Privacy Policy should be read together.

If a feature, service provider, SDK, or data practice materially changes, ChambaNOW may update its Data Safety disclosures, this Privacy Policy, or both.

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

The website;
The mobile app;
Platform features;
App permissions;
Service providers or SDKs;
Information practices;
Technology;
Business operations; or
Legal and regulatory requirements.

When we make changes, we will update the "Last Updated" date.

If changes are material, we may provide additional notice through the Platform, mobile app, push notification, email, or another reasonable method.

Your continued use of the Platform after the effective date of an updated Privacy Policy means the updated policy will apply to your subsequent use, to the extent permitted by law.

22. Contact Us

Questions, concerns, account-deletion requests, or privacy requests may be directed to:

ChambaNOW

Website: https://www.chambanow.com

Email: hello@chambanow.com

For privacy-rights requests, use the subject line: Privacy Request

For account-deletion requests, use the subject line: Account Deletion Request